Returns & Exchanges
At Sasa Global eShop, your satisfaction is our priority. If you are not completely satisfied with your beauty purchase, we offer a hassle-free return or exchange process within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Authorization number.
Prepare the Package
Securely pack the unused beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing